Finding and applying for jobs
Learn how to explore suitable vacancies, read job requirements carefully and prepare your application for an employer.
View job seeker FAQs → Support for your next step
Welcome to the YesToJoin Help Centre
Whether you are exploring hospitality jobs or hiring people for your business, start here for practical guidance on using the platform, managing your account, understanding job listings and staying alert to suspicious recruitment activity.
What do you need help with?
Choose the area that best matches your question. These guides are intended to help you find the right next step without having to search through unrelated information.
Hiring and posting jobs
Get oriented around employer registration, preparing a clear vacancy, sharing accurate job details and reviewing applicants.
View employer FAQs →Account and sign-in help
For access issues, registration questions or profile updates, use the account tools available on the relevant portal.
Open YesToJoin.com →Applications and communication
Understand what to check after applying and how to keep your contact details current so employers can reach you.
Learn how it works →Safety and suspicious activity
Review warning signs, protect personal information and report a suspicious job post or recruitment approach.
Read safety guidance →Policies, feedback and complaints
Find the platform policies and routes for sharing feedback or raising a concern that needs review.
View grievance process →Getting started in three steps
The exact features available to you may depend on the current portal and your account type. Use the relevant page to continue.
Choose your path
If you are looking for work, start with job search. If you are recruiting, use the employer section to begin the hiring journey.
Review the details
Read role requirements, location, employment terms and any instructions before submitting information or contacting another party.
Ask for help when needed
If you cannot resolve an issue through the available account tools or help pages, contact the support team with a clear description.
Keep your job search safe
Be careful with unexpected offers and requests for money. A listing on a job platform should not replace your own checks on an employer or recruiter.
- Do not share passwords, one-time passcodes or banking credentials with someone claiming to help with recruitment.
- Be cautious if someone asks you to pay a fee to secure an interview, offer letter or guaranteed job.
- Check the employer's identity, work location, role, salary terms and written offer before accepting a position.
- Keep copies of relevant messages and report suspicious activity through the platform's available contact or grievance channel.
Safety guidance is general information, not a guarantee that every listing or communication has been independently verified.
Still need assistance?
Tell us what you were trying to do, the page where the issue occurred and any non-sensitive error message you received. Never include passwords, OTPs or full payment credentials in a support request.
For faster handling, describe whether you are a job seeker or an employer and include the job title or listing reference if applicable. Do not send sensitive identity or financial documents unless an authorised, secure process specifically requires them.